FAQs

How do I place an order on your website?
Simply browse our product categories, select the items you wish to purchase, and click "Add to Cart." Once you’ve finished shopping, proceed to checkout, where you can enter your shipping details and payment information. After confirmation, you'll receive an order summary and a confirmation email.

How long does it take to process and ship my order?
Orders are typically processed within 1-2 business days. Shipping times vary depending on your location and the shipping method selected at checkout. Domestic orders usually arrive within 3-7 business days, while international shipments may take longer. You'll receive tracking information once your order ships.

Are the products on your website guaranteed to be authentic?
Absolutely! We only sell genuine, high-quality products directly from trusted manufacturers. You can shop with confidence knowing that everything we offer is 100% authentic and backed by manufacturer warranties where applicable.

Can I change or cancel my order after it’s been placed?
If you wish to change or cancel your order, please contact us as soon as possible. Once an order is processed and shipped, we are unable to make changes. However, we’ll do our best to accommodate any requests made before shipment.